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The Origin of the Genie

CaseGenie emerged a software developed by Personal Injury Finance companies to help with servicing, collections, and negotiations of their medical accounts receivable. Due to the success of the software, they decided to offer it's use to medical providers and law firms to assist in their settlements.

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Meet The Team

PI RCM CEO
Nick A., CEO & Founder

Professional Background: Nick A is a serial entrepreneur with over 20 years in the business world. He started his career in banking in 2001, eventually leading him to work as a Process Engineer and Architect in the development of software development for large banking institutions, such as Wells Fargo and Bank of America. In 2013, he started his first Personal Injury Funding business in Charlotte, NC eventually leading the owning multiple businesses in the Personal Injury medical financing space.

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Education: Nick holds a Bachelors degree in Business Administration from Fordham University, He also holds certificates in Process Engineering and Project Management, such as a PMP and Six Sigma Green Belt, which shaped the way he thinks about automation and defect reduction.

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Hobbies: Nick is most notably known for being nomadic, living in over 100 cities around the world in the past 4 years. On his free time, he enjoys exploring the cultures of new cities, and when stationary, will always have a garden as well as rescue animals by fostering at local shelters.

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Nick A is known for his unique way of thinking by obsessing over efficiency and continuous process improvement due to his passion for creating the optimal product of service for whichever business he has started.

PI RCM COO
Elena V., Operations Manager

Professional Background: Elena V. is a seasoned Chief Operations Officer (COO) with over 11 years of experience in business operations. Throughout her career, she has worked with a variety of companies, from startups to multinational corporations, driving operational efficiency and strategic growth. Elena's expertise includes process optimization, supply chain management, and organizational development. She is renowned for her ability to streamline operations, reduce costs, and improve overall business performance.

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Education: Elena holds Arizona State University's Bachelor of Applied Science in Operations Management. Her educational background has provided her with a strong foundation in business principles and operations strategies, which she has effectively applied in her executive roles.

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Hobbies: Outside of her professional life, Elena enjoys a range of activities that keep her energized and inspired. She is an avid runner, often participating in marathons and charity runs. Elena also has a passion for cooking, frequently experimenting with new recipes and hosting dinner parties for friends and family. Additionally, she enjoys traveling, which allows her to experience different cultures and gain new perspectives that she can apply to her work.

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Elena V. is known for her strategic vision, exceptional leadership skills, and commitment to operational excellence. Her contributions to the field of business operations have earned her respect and admiration from colleagues and industry leaders alike.

PI RCM Servicing Leader
Marcus J., Servicing Lead

Professional Background: Marcus J. is an experienced Team Lead Supervisor in Operations with over 15 years of experience in the field. He has worked with various companies, from small businesses to large corporations, overseeing day-to-day operations and ensuring seamless workflow. Marcus specializes in team management, process improvement, and operational efficiency. He is known for his ability to motivate teams, streamline processes, and drive performance improvements.

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Education: Marcus holds a Bachelors of Business Administration from Wayne State University. His academic background provided him with a solid foundation in management principles and operational strategies, which he has effectively applied throughout his career.

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Hobbies: Outside of his professional life, Marcus enjoys several hobbies that keep him active and engaged. He is an enthusiastic basketball player, often participating in local leagues and pickup games. Marcus also loves DIY projects, spending his weekends working on home improvements and woodworking. Additionally, he enjoys mentoring young professionals, offering guidance and support to help them advance in their careers.

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Marcus J. is known for his strong leadership skills, attention to detail, and commitment to operational excellence. His ability to lead teams and improve processes has earned him respect and recognition from colleagues and supervisors alike.

PI RCM CIO
Mykhailo P., Software Lead

Professional Background: Mykhailo P. is an experienced Data Analyst with over 10 years in the field. He has worked across various industries, including finance, healthcare, and technology, providing actionable insights through data interpretation and analysis. Mykhailo's expertise lies in statistical analysis, data visualization, and predictive modeling. He is known for his ability to turn complex data sets into clear, strategic recommendations.

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Education: Mykhailo earned a Bachelor's degree in Computer Science from Ivan Franko National University of Lviv. His strong educational background has equipped him with the technical skills and theoretical knowledge needed to excel in data analytics.

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Hobbies: Outside of his professional life, Mykhailo enjoys a range of activities that keep him engaged and balanced. He is an avid chess player, often participating in local tournaments and enjoying the strategic depth of the game. Mykhailo also loves hiking in the Carpathian Mountains, finding peace and inspiration in nature. Additionally, he is passionate about classical music, frequently attending concerts and playing the piano in his spare time.

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Mykhailo P. is known for his meticulous attention to detail, strong analytical skills, and ability to communicate complex data insights in an understandable way. His dedication to leveraging data for impactful decision-making has earned him respect and recognition in the field of data analytics.

PI RCM Ai Engineer
Alex M., Software Engineer

Professional Background: Alex M. is a seasoned Senior Software Engineer with over 12 years of experience in Information Technology. With a strong foundation in computer science and a passion for artificial intelligence, Alex has contributed significantly to numerous groundbreaking projects and innovations. Alex’s expertise lies in developing advanced machine learning algorithms and deploying AI solutions that solve complex real-world problems.

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Education: Alex holds a Bachelors degree in Computer Science from Ohio State University, where he graduated with honors. During their time at Ohio State, Alex specialized in machine learning, laying the groundwork for a successful career in AI engineering.

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Hobbies: Outside of work, Alex enjoys a variety of hobbies that keep them engaged and inspired. Alex is an avid hiker, often exploring the scenic trails of Vermont and neighboring states. Additionally, Alex is a passionate photographer, capturing the beauty of nature and urban landscapes. When not outdoors, Alex can be found experimenting with new coding projects, playing the piano, and reading science fiction novels.

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Alex M. is known for his dedication, innovative thinking, and unwavering commitment to advancing the field of artificial intelligence.

PI RCM Ai Developer
Aarav S., Developer

Professional Background: Aarav S. is a highly skilled Software Developer with over 12 years of experience in the industry. Throughout his career, he has worked with leading tech companies and startups, contributing to the development of innovative software solutions. Aarav’s expertise includes full-stack development, mobile app development, and cloud computing. He is known for his problem-solving abilities and his commitment to writing clean, efficient code.

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Education: Aarav is currently a student in Computer Science at the Ramniranjan Jhunjhunwala College. His rigorous academic training is providing him with a strong foundation in computer science principles and practical coding skills, which he has continually honed through his professional experience.

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Hobbies: Outside of his professional life, Aarav enjoys a variety of hobbies that keep him creative and active. He is an enthusiastic cricket player, often participating in local matches and following his favorite teams. Aarav also enjoys photography, capturing the beauty of everyday life and the bustling streets of Bengaluru. Additionally, he loves experimenting with new technologies and contributing to open-source projects.

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Aarav S. is known for his technical expertise, innovative thinking, and dedication to continuous learning. His contributions to the field of software development have earned him respect and admiration from his peers and industry leaders.

PI RCM Negotiator
Diego L., Claims Negotiator

Professional Background: Diego L. is an accomplished Negotiations Specialist with over 8 years of experience in the field. His career spans various sectors, including corporate, governmental, and non-profit organizations. Diego's expertise lies in international negotiations, conflict resolution, and strategic partnership development. He has a reputation for crafting innovative solutions and fostering collaboration among diverse stakeholders.

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Education: Diego holds an EMBA in Integrated Communications and Consumer Behavior from Universidad de Palermo - Graduate School of Business of Buenos Aires. Diego’s academic background provided him with a solid foundation in negotiation theory and practice, which he has skillfully applied throughout his career.

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Hobbies: Outside of his professional life, Diego enjoys a range of activities that keep him engaged and inspired. He is an avid soccer fan, often playing in local leagues and following his favorite teams. Diego also loves exploring the culinary arts, experimenting with traditional Argentine recipes and international cuisines. Additionally, he is passionate about traveling, which allows him to experience new cultures and perspectives, further enriching his negotiation skills.

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Diego L. is recognized for his strategic vision, exceptional communication skills, and ability to navigate complex negotiations with diplomacy and tact. His dedication to achieving equitable and sustainable outcomes has earned him respect and admiration in the field of negotiation.

PI RCM Negotiator
Olivia K., Claims Negotiator

Professional Background: Olivia K. is a highly skilled Negotiations Specialist with over 5 years of experience in the field. She has a proven track record of successfully mediating complex negotiations across various industries, including corporate, legal, and international sectors. Olivia’s expertise lies in conflict resolution, strategic communication, and fostering mutually beneficial agreements.

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Education: Olivia holds an Undergraduate Degree in Business Administration from University of Northwestern, St. Paul. Her academic background provided her with a deep understanding of negotiation theories and practical techniques, which she has effectively applied throughout her career. Olivia also holds a certification of psychological First Aid training, enhancing her ability to understand and influence human behavior in negotiation settings and would like to ultimately work towards a degree in Psychology in the future.

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Hobbies: Outside of her professional life, Olivia enjoys several hobbies that keep her balanced and inspired. She is an avid reader, particularly enjoying books on psychology, history, and murder mysteries. Olivia is also passionate about cooking, often experimenting with new recipes and hosting dinner parties for friends and family. Additionally, she loves practicing yoga and meditation, which helps her maintain focus and calm in high-pressure situations.

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Olivia K. is known for her strategic mindset, exceptional communication skills, and ability to navigate complex negotiations with ease. Her dedication to achieving fair and sustainable outcomes has earned her a reputation as a trusted and effective Negotiations Specialist.

PI RCM Negotiator
Sergio M., Claims Negotiator

Professional Background: Sergio M. is a highly respected Negotiations Specialist with over 6 years of experience. His career has encompassed roles in both the public and private sectors, where he has facilitated numerous high-stakes negotiations and conflict resolutions. Sergio’s specialties include trade negotiations, dispute mediation, and strategic alliance formation. He is known for his ability to bring parties together and create lasting agreements.

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Education: Sergio earned his Master’s degree in Political Science from the Pontifical Catholic University of Chile. His rigorous academic training provided him with a thorough understanding of economic principles and negotiation strategies, which he has skillfully applied throughout his career.

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Hobbies: In his free time, Sergio enjoys a variety of activities that reflect his love for both his homeland and the world beyond. He is an avid hiker, often exploring the stunning landscapes of the Andes mountains. Sergio is also passionate about music, playing the guitar and participating in local folk music groups. Additionally, he enjoys volunteering with community organizations, helping to promote education and cultural exchange.


Sergio M. is recognized for his strategic insight, empathetic communication style, and commitment to fair and effective negotiation practices. His contributions to the field have earned him widespread respect and admiration, making him a sought-after expert in negotiations.

PI RCM Specialist
David T., RCM Specialist

Professional Background: David T. is an experienced Medical Revenue Cycle Management Specialist with over 15 years of experience in the field. Throughout his career, he has worked with hospitals, clinics, and healthcare organizations to optimize their revenue cycles, ensuring accurate billing, timely reimbursements, and efficient financial operations. David’s expertise includes coding and billing, accounts receivable management, and compliance with healthcare regulations.

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Education: David holds a Bachelor’s degree in Healthcare Information Management from Temple University. He also earned a certification in Medical Billing and Coding, which provided him with the technical knowledge required to navigate the complexities of medical revenue cycle management. His educational background has been instrumental in his ability to streamline financial processes and improve the bottom line for healthcare providers.

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Hobbies: Outside of his professional life, David enjoys several hobbies that keep him active and balanced. He is a passionate runner, participating in local marathons and enjoying the scenic trails around Philadelphia. David is also an amateur chef, often experimenting with new recipes and hosting dinners for friends and family. Additionally, he is a history enthusiast, frequently visiting historical sites and museums to learn more about the past.

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David T. is known for his meticulous attention to detail, strong analytical skills, and ability to streamline complex financial processes. His dedication to improving the efficiency and financial health of healthcare organizations has earned him respect and admiration from his colleagues and clients.

PI RCM Customer Support
Jessica L., Customer Support

Professional Background: Jessica L. is a seasoned Customer Support Specialist with over 14 years of experience in the field. She has worked with various companies, ranging from startups to multinational corporations, and has consistently excelled in providing exceptional customer service. Jessica specializes in technical support, customer relationship management, and conflict resolution. She is known for her ability to handle difficult situations with grace and efficiency, ensuring customer satisfaction.

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Education: Jessica holds an Associates Degree in Liberal Arts and has decided to pause higher learning for real-life, hands-on experience. Her strong background provided her with a foundation in interpersonal communication, problem-solving, and customer service principles, all of which she has effectively applied throughout her career.

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Hobbies: Outside of her professional life, Jessica enjoys a variety of hobbies that keep her engaged and balanced. She is an avid reader, particularly enjoying mystery novels and self-help books. Jessica also loves gardening, spending her weekends tending to her flower beds and vegetable garden. Additionally, she enjoys volunteering at local animal shelters, helping to care for and find homes for abandoned pets.

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Jessica L. is recognized for her exceptional interpersonal skills, dedication to customer satisfaction, and ability to remain calm under pressure. Her contributions to the field of customer support have earned her respect and admiration from colleagues and clients alike.

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Genie, Lead Magician

Professional Background: Genie is an enigmatic Negotiations Specialist with an unbelievable (literally) 10,000 years of experience. His unique background includes brokering peace treaties between warring djinn factions, negotiating deals with mischievous sorcerers, and ensuring fair trade among the supernatural beings of the enchanted realms. Now, with his newfound AI-enhanced abilities, Genie excels in modern negotiations, offering unparalleled wisdom, lightning-fast data analysis, and a touch of ancient magic.

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Education: Genie’s education is as unique as he is, having learned the arts of negotiation and diplomacy from legendary figures such as King Solomon and the Queen of Sheba. His AI infusion includes an extensive database of modern negotiation tactics, economic theories, and conflict resolution strategies, courtesy of a well-known online learning platform. Despite his age, Genie is a lifelong learner, constantly updating his knowledge base (and occasionally conjuring up a study group with fellow mystical beings).

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Hobbies: When not weaving complex agreements or escaping from his lamp for a bit of fresh air, Genie enjoys a variety of hobbies. He loves cooking elaborate Persian feasts with just a snap of his fingers, though he’s yet to master the art of cleaning up afterwards. Genie also has a penchant for karaoke, often dazzling audiences with his ancient ballads and unexpected AI-generated pop mashups. Additionally, he has taken up programming, enjoying the irony of coding software when he himself is a product of both magic and technology.

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Genie is celebrated for his wit, ancient wisdom, and unparalleled negotiation skills, now supercharged with AI capabilities. His whimsical approach and timeless charm have earned him a place in the annals of both magical lore and modern business strategy, making him the most sought-after Negotiations Specialist in this world—and the next.

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